On the occasion of the first ever World Patient Safety Day we are excited to share a toolkit and quality index for provider-to-provider telemedicine programs.
“First, do no harm”. Patient safety and quality is a cornerstone of healthcare service delivery, however every 5 minutes patients die because of unsafe care. It is important to safeguard the quality and safety of care delivery in all healthcare environments. To err is human, and it is but natural to assume that to “telemedically” err is human too.
A major goal in developing this Clinical Quality Index for Telemedicine was to achieve quality improvement, improve health outcomes and reduce preventable harm for people utilizing the telemedicine service, keeping in mind their safety and wellbeing.
These metrics help a telemedicine program to:
– Provide an objective standard for measuring the program quality and achieve continuous quality improvement
– Measure and record the efficacy and effectiveness of the system or process
– Establish & monitor best practices for patient safety to reduce preventable harm
We hope this toolkit is helpful to you in your programs!
Download the toolkit here:
https://www.intelehealth.org/blog/2019/9/16/measuring-quality-of-care-in-telemedicine-programs-a-toolkit
Best,
Neha Verma
Co-founder/CEO | http://intelehealth.org/ |@IntelehealthInc
PhD (candidate) Health Sciences Informatics, Johns Hopkins University
School of Medicine
HIFA Profile: Neha Goel is the CEO and Co-founder of Intelehealth in the USA.
Email: neha AT intelehealth.io
The well-being of a society’s vulnerable communities is the determinant of its social status and future expectations.
My name is Ozoemena Francis Tobechi, a skilled and experienced graduate of Medical Biochemistry from Imo State University, and with a diverse work experiences for over 8 years in Water and Sanitation Hygiene, health Advocacy, system strengthening, laboratory testing, Public health programs, outbreak response, social work, livelihood assistance, and surveillance.
With great and immeasurable passion for the vulnerable communities, disaster response, livelihood assistance I have planned, worked, analyzed, advised and volunteered with a number of NGOs, CBOs, CSOs, centered on and around children (OVC) and persons with disabilities (PWDs), Maternal and Child Health, PLWHIV, TB, amongst others. From in-depth laboratory diagnostics to house-to-house field engagements, I have continued to work in the grassroot and rural settings to better serve these theming populations, while aiding Water and Sanitation and hygiene, Relief, Recovery, and Development Strategy, health promotion response and social and behavioral change communication.
I currently work as a State Technical Advisor, in a World Bank Project; Saving One Million Lives Program for Result (SOML PforR) in north central geopolitical zone in Nigeria. As the program technical advisor, I support the formulation, design, planning and implementation, monitoring and evaluation, of Malaria Elimination Program Strategy, through Last Mile Distribution(LMD) of Long Lasting Insecticidal Nets with social and behavioral change communication on need for the use of LLINs in house, Research Test Kit, drugs, Task shifting/task sharing strategy, Consumables, and commodities in collaboration with Logistics Management, Coordination Unit (LMCU), SWOT analysis for Strength and weakness, Bottleneck analysis while strengthening Performance Management through support to states to develop and implement a system of performance management as well as build the management capacity of the state health leadership. Technical assistance, program formulation, quarterly review, strategy critique, SWOT analysis, bottleneck analysis, and program implementation of Malaria Programs with the program manager/State Malaria Elimination Program Manager. Provide expertise to states to analyse data to better inform the design of their plans. Assist SMOH and SPHCDA with expenditure analysis as part of disbursement linked indicator analysing PHC expenditures, budgets, and releases and fast-track SMOH strengthen its budget execution process. Technical analysis using DHIS2.0, DHIS Mobile, LHMIS and HMIS to ascertain performance, create demand, increase uptake of program services, and track success of other key five (6) thematic areas viz; 1. Vitamin A (MNCH Week) 2. Family Planning (Contraceptives Prevalence Rate) 3. Skilled Birth Attendance (Reproductive Health) 4. HIV Testing Services (PMTCT) 5. Malaria (children under 5 years of age), Routine Immunization (Penta 3) coverage, Water and Sanitation hygiene, Logistics of Health Commodities and Consumables (Last Mile distribution), and Monitoring and Evaluation of disbursement linked indicators performance.
I also support the Family Planning cost implementation plan, consumables and commodity logistics for effective deployment to the point of service at health facilities. My support expands to the Monitoring & Evaluation where I assist data collection, collation and verification exercise before reporting.
I am passionate and determined to be a coordinator of this noble goal in nigeria and west africa to enable attain the target.
I will be happy to get a response from you sir.
Francis Ozoemena
Thx Francis. Please join at http://www.AfroPHC.org Shabir Moosa