Orfega Moses K. raises an important point about the significance of the “Likelihood of Desired Health Outcomes” in Quality of Care as defined by the WHO and goes on to connect this variable of the DHO (Desired Health Outcome) among others – with People centredness and Compassion.

Both as a “patient” with decades of lived experience as a family caregiver and a Professional with research and field work experience on Equity Issues in Health and Education in South Asia, East Africa and North America, I believe there are critical variations in perception as well as reality of the DHO variables in addition to the fact that the variations per se emerge from diverse norms about both People centredness and Compassion.

The GLL (WHO) – HIFA Catalysts platform provides a rich platform for this compelling conversation about Stakeholders’ need for authentic information on the diversity of norms !