This book was the brainchild of Dr. James Heiby, who dedicated his career at USAID to promoting the use of improvement methods in low- and middle-income countries.  Jim said, “It is my hope that this sample of improvement case studies will show the reader the power of improvement methods, expand their evidence base, and most importantly, encourage a better understanding of the culture and practice for improvement in order to achieve better health outcomes for all.”…more