Over the last few months, I have worked with the International Committee of the Red Cross (ICRC) and the International Federation of Red Cross and Red Crescent Societies (IFRC) on a short guide to help humanitarian organizations use social media to improve communications with people and communities who are living through a natural disaster or conflict. The guide, which also received support from the United Nations Office for the Coordination of Humanitarian Affairs (UNOCHA), is being released today…..more